ok plus Privacy Policy

1. Introduction

ok plus is committed to protecting the privacy of every Filipino player who uses our platform. This Privacy Policy explains what personal information we collect, why we collect it, and how it is used and stored. By registering an account or continuing to use our services, you agree to the practices described in this document. We handle all personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, please refer to our FAQ page for guidance.

2. Information We Collect

When you register and use ok plus, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred deposit and withdrawal method. We also collect technical data automatically when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

The personal information you provide is used primarily to create and manage your ok plus account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming and anti-fraud requirements. We also use your contact details to send you important account notifications, security alerts, and updates about platform changes. Where you have opted in, we may send you promotional communications about new features, VIP rewards, or special events relevant to Filipino players. You can opt out of marketing messages at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge.

4. Cookies and Tracking Technologies

ok plus uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as keeping you logged in and remembering your session preferences. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features. We do not use third-party advertising cookies or share cookie data with external marketing networks.

5. Sharing of Personal Data

ok plus does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to deliver those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information to regulatory authorities or law enforcement agencies if required to do so by Philippine law or a valid legal order. In all other circumstances, your personal data remains within the ok plus platform environment.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents may be kept for a minimum of five years in accordance with Philippine anti-money laundering regulations. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, subject to any retention requirements imposed by law. You may request a copy of the personal data we hold about you at any time by contacting our support team. We will respond to all verified data access requests within a reasonable timeframe.

7. Data Security

ok plus takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and update our systems to address emerging threats. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for our Filipino players.

8. Your Rights

As a player on ok plus, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no legitimate reason for us to continue holding it. You also have the right to object to certain types of data processing and to withdraw your consent to marketing communications at any time. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will acknowledge your request promptly and aim to resolve it within 30 days. If you believe your data privacy rights have been violated, you may also lodge a complaint with the National Privacy Commission of the Philippines.

9. Children's Privacy

ok plus is strictly an adult platform and is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that a person under the age of 21 has registered an account or provided personal data, we will immediately suspend the account and take steps to delete the associated information. Parents and guardians who believe their child may have accessed our platform are encouraged to contact us immediately so we can take appropriate action. We are committed to upholding child safety standards in all aspects of our platform operations.

10. Changes to This Policy

ok plus reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how your personal data is being handled. For any privacy-related questions, please visit our FAQ page or reach out to our support team directly.